Petsmart Reviews
Petsmart Customer Reviews (9)
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Petsmart Features and Benefits
Petsmart.com offers a variety of features and benefits:
Key Features:
- Extensive Store Network: Petsmart has a large network of stores, making it accessible to many customers.
- Diverse Product and Service Offerings: Petsmart offers a wide range of products and services for all types of pets, including dogs, cats, fish, reptiles, and small animals. It provides toys, food, grooming equipment, and pet habitats.
- Focus on Services: Petsmart sets itself apart from competitors by offering a range of in-store services designed to meet the needs of pet owners.
Benefits:
- Health Benefits: Petsmart is committed to offering associates plans and programs to help them stay healthy in and out of work.
- Financial Benefits: Petsmart supports the financial health of its associates by offering benefits like the SaveSmart 401 (k) plan.
- Life Events Support: Petsmart supports its associates through life changes and offers resources to help navigate these changes.
- Discounts & Offerings: Petsmart provides meaningful savings through the discounts and offerings available to associates.
- Part-Time Associates Benefits: As a part-time associate, Petsmart offers a variety of benefits and discounts.
These features and benefits make Petsmart a competitive choice in the pet industry. It's important to note that the benefits mentioned are for Petsmart associates. For customers, the key features would be the diverse product offerings and the focus on services.
Petsmart Pricing
PetSmart.com offers a wide range of products and services with prices that vary by store and online. Pet food prices range from $5 to $80 depending on the brand and size. Pet accessories like toys, leashes, and beds range from $3 to $100. Grooming services for dogs start at $40 for smaller breeds and can go up to $75 for larger breeds. Pet boarding services start at around $15 per night for dogs and $20 per night for cats.
Special offers and discounts are frequently available, including buy one, get one free deals, percentage off promotions, and autoship discounts. Treats Rewards members can enjoy additional savings and free shipping on select orders over $49.
For more details, visit the PetSmart website or contact their Customer Care team.
Payment Method
PetSmart.com accepts various payment methods including Visa, MasterCard, American Express, Discover, PayPal, and Gift Cards. Mobile wallets such as Apple Pay, Google Pay, and Samsung Pay are also accepted for contactless payments.
Credit cards are not charged until the order is shipped. Some debit and bank check cards may reflect a deduction of funds immediately upon order, but this is an authorization only. Funds will be collected upon shipment of products.
Merchandise Return Cards are valid for in-store purchases only.
For security, the billing name and address must match that of the credit card used for payment. Orders that do not match these criteria may be canceled.
For more details, visit the PetSmart website or contact their Customer Care team.
Petsmart FAQs
Petsmart Alternatives
Here are the top 10 alternatives to petsmart.com:
- Chewy - Known for its impressive selection of goods and exceptional customer service. It has an online pharmacy and a user-friendly auto-ship system.
- Petco - Offers competitive prices and a price match guarantee. It also has a rewards club.
- Amazon - Offers a vast selection of pet supplies and free shipping for Amazon prime products.
- Pet Supplies Plus - Another alternative for pet supplies.
- PetFlow - Known for its variety of pet supplies.
- Walmart - A well-known retail giant that also offers a variety of pet supplies.
- Target - Another retail giant that offers a variety of pet supplies.
- EntirelyPets - An online pet store offering a variety of pet supplies.
- 1800petmeds.com - An online pet pharmacy offering a variety of pet medications.
- petcarerx.com - Another online pet pharmacy offering a variety of pet medications.
Each of these alternatives offers a unique set of products and services that cater to different needs of pet owners. It's always a good idea to compare prices and services to find the best fit for your pet's needs. Remember, the best choice depends on what specific products or services you're looking for. Happy shopping!
Petsmart Return Policy?
PetSmart's return policy allows returns within 60 days of purchase. Items must be in their original packaging and in new or salable condition. Returns can be made in-store or by mail.
For in-store returns, bring the product with the order confirmation as proof of purchase. If the purchase was made with a credit card, the same card is required for the return. If a different payment method was used, a merchandise return card will be issued.
Online purchases can be returned in-store for free. Prescription medications and special orders cannot be returned.
For mail returns, contact the Customer Care team and use the provided return shipping label. A return shipping fee will be deducted from the refund. Exchanges are not available by mail.
Opened pet food can be exchanged within 14 days with a receipt. Dead animals can be returned within 14 days.
Electronic items, grooming equipment, pumps and filters, and non-prescription medications require a receipt if the value is over $10.
Returns paid by check will be refunded with a merchandise return card or cash after a 10-day waiting period.
For more details, visit the PetSmart website or contact their Customer Care team.
How To Open A Petsmart Account?
To open an account on petsmart.com, follow these steps:
- Visit the petsmart.com website.
- Click on 'sign in' or follow the prompts when placing an online order.
- Register using an email address and a password.
- To ensure security, all passwords must be 8 characters or more and contain at least one of the following: upper case letter, number, or a special character.
For convenience, an account can also be created with Google+, Twitter, or Facebook. An email address is still required to create an account.
Once the account is created, benefits include quicker checkout & services booking, ability to track recent orders, save a list of pet’s favorites, set the store you shop at most to simplify in-store pickup and book PetSmart Grooming salon appointments, and opt-in to receive special offers & event notifications. Please refer to the Privacy Policy on the website for more information.
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